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Seeking Skilled Care in Kenya
Summary
 

Activity/Partner

The CHANGE Project assisted Family Care International's (FCI) Skilled Care Initiative in Kenya to develop and adapt a set of behavior-based qualitative research tools to investigate use of skilled childbirth care. The Skilled Care Initiative aims to improve access to and increase use of skilled care during and after childbirth.

Many of the research results from Western Kenya confirm findings that are common to other rural areas in Kenya and in the developing world. There were also locally-specific findings that helped FCI design a behavior change intervention strategy for the project area and that contributed new dimensions to the current understanding of careseeking behaviors for childbirth.

Background

Increasing women's use of skilled care during and after childbirth has been identified as the most critical intervention to reduce maternal deaths.

Consequently, it is important to distinguish between deliveries by a skilled provider and births assisted by traditional birth attendants (TBAs), even formally trained TBAs. Maternal survival programs now measure the proportion of women who are "delivered by a skilled provider" rather than those who give birth with a trained attendant. Countries no longer include TBA-assisted births official statistics.

At the local level, however, this shift to skilled care has achieved moderate success. Increasing use of skilled care has enormous implications for women and families as well as the TBAs. It usually means that women would have to leave their homes to give birth in a facility and that TBAs would link women to skilled care rather than attend births themselves. Qualitative research in some countries has documented a resistance to change even when the rationale for the change, such as increased safety, is well understood.

As a result, there is growing interest in trying different approaches to designing and implementing behavior change interventions to support increased use of skilled childbirth care.

Objectives

The CHANGE Project partnered with FCI to:

  • Design a locally specific and appropriate behavior change intervention to increase skilled careseeking;
  • Test the acceptability of TBAs and increasing use of skilled providers during and after childbirth;
  • Test and refine tools that could be adapted for rapid development of behavior-based programs to increase use of skilled care; and
  • Test the feasibility and effectiveness of using community interviewers to conduct basic behavioral research that interviewers with medical or academic training usually do.

Setting

Like other rural areas in Kenya, many women in Homa Bay give birth at home, assisted by an unskilled attendant. In 1998, only 38% of women in Nyanza Province, delivered with a skilled provider, compared to 44% nationwide and 76% of women in Nairobi, Kenya's capital. Kenya's estimated maternal mortality ratio (MMR) is 590.

The CHANGE Project worked with FCI in the Homa Bay district of Nyanza Province, Kenya. Homa Bay is an ethnically homogeneous area populated by approximately 300,000 of the three million Kenyans belonging to the Western Nilotic Luo group.

Methods

Interviewers conducted more than 85 interviews in Homa Bay, including focus group discussions (FGDs), in-depth interviews (IDIs) and complication narratives. The group complication narratives involved all of the people who participated in making decisions about careseeking and caregiving for a woman who recently experienced life-threatening obstetric complications. Interview participants included women who gave birth within the previous six months, elder female family members and other family influentials, TBAs, community and religious leaders and skilled providers.

The CHANGE Project designed interview guides based on a set of recommended behaviors. The guides go beyond standard questions about knowledge, attitudes and practices to explore how acceptable it would be to "reposition" or change the role of TBAs to link women to skilled care. The guides also encourage participants to contribute their own ideas for interventions to increase skilled careseeking.

Use of Community Interviewers

A unique element of this research was the use of community interviewers. Often people with medical or academic training perform this type of research. In this case, the research team felt that the advantages of using interviewers from project communities outweighed any disadvantages.

The research team recruited a total of 21 interviewers from the local community. They worked in pairs -one to interview and one to record - supervised by a "coach."

The team was impressed with the performance of the community interviewers. They demonstrated rapid gains in confidence and quality of interviewing and recordkeeping. Although the community interviewers had not conducted research before this activity, nearly all of them had recent personal experience with childbirth so were deeply committed to the program. To help the interviewers learn and practice skills, the team increased the length of training from three days to five days.

Each interviewer kept a journal of their experiences. These journal entries, along with the notes from trainers and community research coordinators, provide a unique perspective on community-implemented research.

Analyzing Results

Information from the transcripts was organized into groups according to behaviors, and each group was then analyzed to identify key behavioral implications. Results of the complication narratives were "mapped" to visually present the findings (sample grid). The detailed results were used to formulate a behavior-based BCI strategy (strategy worksheet) and to develop content for program materials, messages, strategies and activities.

Key Findings and Program Implications

These discussions with women, families, community members, TBAs and skilled providers in Homa Bay District have enriched the local knowledge base on maternity care and global understanding of factors that influence skilled careseeking.

  • There was a high level of knowledge about danger signs of obstetric complications and emergencies even among male partners and religious leaders. The research documented the local terms and beliefs about major obstetric complications.
  • Although most women and families made some advance preparations for the arrival of a new baby, these are mostly small savings for routine costs such as the purchase of baby clothes. Household and community birth preparedness activities were uncommon. Women explained that a primary reason for seeking antenatal care (ANC) was to get an ANC card; the card was seen as a "passport to skilled care." Many women recounted long delays or unwillingness of hospital staff to provide both routine and emergency obstetric care if women arrived at health care facilities without such a card. The typical or "universal" access barriers to skilled care -- cost, distance and transport -- were found to be important constraints in Homa Bay as well, particularly in the most remote areas.
  • The complication narratives documented how some serious obstetric complications continued into the days and weeks after birth. Early postpartum careseeking was non-existent. The importance of observing women and newborns during the first weeks after birth to detect complications and the need for early postpartum care were not widely acknowledged.

Important additional local factors influencing skilled care use during normal deliveries:

  • One of the most common reasons women did not seek skilled care was because they did not get reliable estimates of their delivery dates from TBAs or skilled providers. Women believed that a reliable due date would help them prepare for use of skilled care. In response, CHANGE developed a simple pregnancy calculator for women and community groups to estimate due dates.
  • Women and families also shared how the poor attitudes and behaviors of skilled providers influenced their decisions about where to give birth. Even skilled providers acknowledged that their behavior toward clients was a significant barrier to use of skilled care.
  • Women also described other provider-related factors that contributed to low quality of care, particularly long delays for required emergency obstetric care. Even if women did manage to reach skilled care in a timely manner, there were frequently life-threatening delays receiving care once they arrived.
  • Women clearly expressed factors that influenced their preferred source of childbirth care. The kindness and "caring" care provided by TBAs stood in stark contrast to the characteristics ascribed to facility-based care by skilled providers and overwhelmingly motivated women to continue delivering with TBAs.
  • Nonetheless, women and families maintained an overall faith in the technical competence of skilled providers despite documentation of widespread and serious inadequacies in quality of care. There is a need to investigate the importance of elements of quality care as measured by "community-perceived" factors versus Western "evidence-based" standards.

Local factors influencing skilled care use during complications and emergencies:

  • Even after a complication or emergency was recognized, some women and families did not seek skilled care first because they believed it would not solve certain problems. Careseeking frequently involved multiple unskilled sources before skilled care. For example, many of the complication narratives documented lengthy "detours" to consult indigenous religious and prayer groups and advise against use of modern medical care even in extreme obstetric emergencies. The beliefs and attitudes toward skilled childbirth care among such religious "sect" leaders and their followers should be further investigated.
  • Many of the slow decisions and detours were a result of "cultural mismatches" between local understanding about causes of obstetric complications and Western medical beliefs. The most intriguing among these "locally-perceived" obstetric complications were "rairu." There was a strong and widespread community belief that rairu could not be successfully treated by Western medicine or modern medical practitioners. There was an equally strong belief among skilled providers that rairu did not exist.
  • Other cultural beliefs documented in the interviews, including the efficacy of "pot medicine" by TBAs, also influenced timely careseeking. Behavior change interventions need to address the divergent views and negotiate practices acceptable to all groups.
  • Traditional Luo measurements of time does not correspond to Western timekeeping conventions. Luo babies are often named to reflect birth circumstances and many examples of this are evident in Dhlouo language. For example, many children are named Odoch (breech birth), Oyoo (born on the way), Apoya (sudden onset of labor) or Oliech (pulled out). These distinct local cultural elements could be incorporated into behavior change messages and materials along with specific local obstetric terms to increase acceptability and effectiveness.
  • The complication narratives documented how some serious obstetric complications continued into the days and weeks after birth. Early postpartum careseeking was non-existent; the importance of observing women and newborns during the first weeks after birth to detect complications and the need for early postpartum care were under appreciated.
  • Skilled providers asked for more attention to the excessive physical demands of their work and the psychological demands placed on them by the difficult conditions.

Acceptability of "TBA Linkworker" Concept

  • Women, families and TBAs in Homa Bay were open to changing the role of TBAs to serve as links to skilled care providers. Participants identified "conditions of acceptability" that would affect their acceptance of TBA linkworkers. For example, they talked about the need for compensating TBAs who agree to link instead of deliver care.
  • The research identified individuals who were central to setting community norms and spreading information. Key people from social networks and illness networks could provide a focus for community behavior change interventions and spread new ideas quickly.

Lessons Learned

Test new ideas with community members: Past qualitative research has shown that families and communities are often unwilling to accept new behaviors that would require them to alter firmly established childbirth traditions. In Homa Bay District however, community members were willing to increase skilled careseeking. Many eloquently expressed realistic, constructive suggestions for change and a willingness to try to improve skilled careseeking behaviors, despite the difficult circumstances that exist in Homa Bay District for both clients and providers.

Complication narratives: with a woman or family of a woman who experienced an obstetric emergency in the previous six months efficiently generate information to design locally appropriate, research-based behavior change interventions. If a program has resources to conduct only one type of research, the CHANGE Project recommends complication narratives. Any program working to improve maternal and newborn survival should use this method to understand current practices in their cultural context.

Community interviewers bring unique contributions to the research activity: The research team extensively debated whether or not to use community interviewers before making a decision. The benefits of a local community interviewer team knowledgeable about the benefits, barriers, and use of skilled obstetric care in their district outweigh the consequences of any missing data. Many of the community interviewers expressed a willingness and commitment to continue and assist their communities develop and implement community interventions to increase use of skilled care.

Allow extra time to locate participants: Finding women who had given birth within the past six months required more advance planning than was anticipated. Women who gave birth in facilities could not be located through review of hospital records. Many of these women and women who gave birth at home had to be identified by community members. For example, in Homa Bay, assistant chiefs maintain records of all births in the community.

Adaptations and Future Use of CHANGE Tools and Approaches

  • FCI adapted the CHANGE qualitative research tools to use in another district in Nyanza Province and in Burkina Faso and Tanzania.
  • Save the Children and CHANGE adapted the core qualitative instruments to investigate skilled attendance to focus specifically on the topic area of early postpartum care.

    The Women's Dignity Project (WDP) in Tanzania that collaborates with EngenderHealth and other partners in Tanzania used the CHANGE skilled attendance tools to expand and refine their draft research instruments focused specifically on investigating vesico-vaginal fistulae (VVF) in rural Tanzania.

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