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Providing Skilled Care - Introduction
Another barrier to use of- skilled care is women and families' negative perception of the quality of care at facilities. This has become more important as the global guidelines for the Safe Motherhood Initiative focus on promoting facility-based childbirth for all women. Although most maternal survival programs already work towards improving technical skills of providers, CHANGE believes that use of skilled providers -- will happen when providers also incorporate culturally appropriate "caring" behaviors into their routine practice.

The CHANGE Project worked with a multi-disciplinary team and midwives around the world to identify behaviors that maternity care providers should practice to show care towards women and families. The team used these behaviors to develop an assessment tool that managers and supervisors and external observers could use to observe practices or maternity care providers themselves could use for self-assessment. The tool could also be incorporated into training programs. The assessment tool was adapted and tested in Kenya and Bangladesh.

 
Summary: Assessing the "Caring" Behaviors of Skilled Maternity Care Providers During Labor and Delivery: Experience from Kenya and Bangladesh

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